Privacy Policy

Ardo Property Group (“Ardo”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Postal address
• Property preferences or interests
• Information relating to property transactions
• Other details relevant to services we provide

2. How We Collect Your Information

We may collect your personal information when you:

• Visit our website
• Fill out a form or make an enquiry
• Contact us by phone, email, or in person
• Subscribe to newsletters or updates
• Engage with us on social media
• Use our services as a client or prospective buyer/seller

3. How We Use Your Information

We use your information to:

• Provide property-related services
• Respond to enquiries and communicate with you
• Send marketing, promotions, and updates (with your consent)
• Comply with legal obligations
• Improve our website and customer experience

4. Disclosure of Personal Information

We may share your information with:

• Third-party service providers (e.g., IT services, marketing)
• Real estate agents, financial institutions, or contractors
• Regulatory or law enforcement authorities where required

We take reasonable steps to ensure third parties handle your data appropriately.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. However, no data transmission over the internet is fully secure.

6. Access and Correction

You may request access to or correction of the personal information we hold about you. Please contact us using the details below.

7. Cookies and Website Tracking

Our website may use cookies to enhance your experience and collect anonymous usage data. You can modify your browser settings to reject cookies, though some functionality may be limited.

8. Overseas Disclosure

We do not typically disclose personal information to overseas recipients. If needed, we will ensure compliance with Australian privacy laws.

9. Complaints

If you believe your privacy rights have been breached, please contact us. We will investigate and respond promptly. If you’re unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

Ardo Property Group
Brisbane, Queensland, Australia
Email: info@ardoproperty.com.au
Phone: 0403 026 873